Frequently Asked Questions (FAQ)


What payment methods do you accept?

Gems Trading Center accepts Credit Cards, Debit Cards, Net Banking, Cash Cards, Paypal, Bank Deposits, and Mobile Payments. For bank Deposits you have to reach out to our customer support team


Can I get a custom Jewelry design made for my gemstone?

Depends on the design. Certain designs are not possible to make by hand, or cannot be made within the price that we display for the other designs. As such, please email us your design and gemstone details before you place your order, and our customer support team will respond to you after reviewing internally, if the design can be made. We try our very best to accomodate your request. Do note however that certain designs can incur an additional fee for making the jewelry, depending on the complexity of the design.


Do you Offer Certified Gemstones?

Yes we carry a wide variety of certificates, however, we only work with very few labs in the world. Majorly because of their quality standard of grading. We carry IGI, GIA, AIG Milan, IGE Spain and GJEPC India certificates only

Certain products are not with certificates these are stones that we feel will not have any benefit certifying due to their affordable costs.


If I regularly Buy what Discount can you offer?

You have to contact us at to be approved for our business accounts. Business accounts are usually account that have a higher purchase value and consistent purchases each month. We do not have any minimum purchase amount for this account, we just need to have regular purchases each month


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